buy airtime with capitec internet banking

'We are humbled by this incident and realise that even being voted the best bank in the world does not mean anything to a client that was not able to do a transaction when needed.' The bank apologised to clients that had to endure these disruptions. 'Although we have since processed the majority of the backlogged transactions, there are still roughly 11 000 outstanding transfers that will be processed tonight.' This issue was resolved late on Sunday evening and all transactions were processed through the night, he said. Nel said while clients for all other networks could purchase airtime, MTN clients experienced connectivity issues. 'It reflects that I paid for it but there is no airtime on the devices. On top of this issue, Nel said Capitec's prepaid airtime vendor MTN also had connectivity problems on Sunday.įin24 user Sebastian De Villiers was annoyed by this issue. I went inside to Pick n Pay and they were still offline. She wrote: 'I went to withdraw at Capitec in Meadowlands and it was offline. She made a passionate plea to Capitec in a mail to Fin24: 'Please sort this problem out because we love this bank.' Smaka Dima was one of the bank's clients who couldn't access her money. 'Our card swiping and ATM functions were affected for short periods during Saturday (less than an hour in total) but our branch network and remote channels were affected for longer periods during the day, which obviously had a disruptive impact on our clients who needed to make remote payments or visit a branch,' he explained.

Buy airtime with capitec internet banking